ENTER APPLE ID PASSWORD!!!!

my phone keeps asking me to enter an apple ID password for an email which is no longer in use, i updated my iCloud 2 years ago to my new email but over the last 24 hour every 5 seconds my phone wants me to enter the password for my apple id with the old email. when i do this it says that the ID is inactive (DUH) so why does it keep asking me!! its making my phone unbearable to use! I've tried everything, logging in and out of iCloud shutting down the phone, checking to make sure the old email isn't liked at all (its not). PLEASE HELP ME

iPhone 6s Plus, iOS 10.0.2

Posted on Sep 28, 2016 6:30 AM

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2 replies

Sep 28, 2016 7:00 AM in response to francis gorman

a service you use could be logged into an account associated with that email.

while you could go step by step on this forum with a lot of waiting for an answer I would suggest you call apple directly and let them know you are having an issue with iCloud and they will walk you through it much faster.

use the contact us at the bottom of this page to speak with an apple rep.

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ENTER APPLE ID PASSWORD!!!!

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